Technology Innovator Awards 2017

, Internet Payment Exchange, Inc. (iPayX) offers robust payment services through a platform that delivers critical components to efficiently collect patient receivables, faster. We spoke to Douglas Braun to find out more and explore the secrets behind the firm’s success. Best ePayment Solutions Provider - Midwest USA Since its inception in 1999, iPayX has been committed to continuing in its mission to increase velocity of revenue collections. Douglas outlines how the firm works to achieve this through its focus on creating innovative solutions that meet its clients’ needs. “Here at iPayX, we are focused on building innovative virtual payment systems that meet the growing demands of a modern business-to-business environment, as well as, the consumer landscape. Our robust, omni-channel Payment Hub helps manage the complexities of billing and payment collection, leveraging one comprehensive, completely secure payment platform. Our solutions are built to integrate with other software systems and interfaces in both real-time and batch configurations. Using built-in modularly, clients may pick and choose features to meet their demands. You may pick from a bundled solution or go a la cart to maximize utilization while minimizing your expenses.” As a merchant bank, iPayX serves as a Visa/MasterCard authorized Independent Sales Organization (ISO) and a Payment Facilitator. Customer benefits are achieved because iPayX has the systems to qualify card approvals, including Address Verification (AVS) for card not present and POS/ EMV for card present, at the best rates. iPayX also offers as Level 2 and Level 3 credit card authorization services that minimize processing expenses and reduce risk. Douglas also outlines additional services the firm provides to ensure that clients always receive the solutions they need. “Alongside our merchant banking solutions, iPayX has another offering called Check Intercept which allows us to turn a lockbox payment that has come in without a coupon into an electronic payment. Although these types of payments cannot be covered by convenience fees, the transaction charges for these are less than you would pay in lockbox exception fees. The firm can implement features as your needs dictate. You do not need to offer electronic statement delivery in order to have the electronic payment capability and vice versa. “All payments received via any of the available input methods are collected and processed real-time and compiled into a daily Electronic Remittance File that we send you for automatic posting to your accounting system. This file format can be customized to suit your needs. These files also include void and refunds. We believe that iPayX is the only e-billing provider which can offer both web view and email delivery with the bill as an attachment.” Security is another key area which the firm focuses on in order to offer clients the very best solutions on the market, as Douglas is keen to highlight. “At the foundation of everything that iPayX achieves is a commitment to making highly secure solutions. Our experience and credentials reflect our ability to provide a safe, secure payment service. iPayX is PCI DSS Level 1 certified which is the highest rating given. You can Company: Internet Payment Exchange Inc Contact: Douglas Braun Contact Email: [email protected] Address: 1946 N. 13th St. Suite 348, Toledo, Ohio, 43604, USA Phone: 001419 255 4506 find us on VISA’s list of certified providers. We also annually conduct a SSAE16 audit.” As mobile technology becomes increasingly vital, Douglas anticipates an increased focus on mobile payments as he examines the future of iPayX in his concluding comments. “Looking ahead, we anticipate further use of consumers Smart Phones to make payments. Mobile payment adoption is still very low. We are preparing for an increase in mobile payments and we are modifying our solutions to accept these consumer payments.”