Technology Innovator Awards 2021

Best Condominium IT & Security Products Company North America and Most Innovative Building Operations & Security Solution: Virtual Concierge Mycondolink is dedicated to supporting its partners by offering affordable, complete end-to-end technology solutions, and it aims to be the most advanced provider of IT and Security products by investing heavily and continually in research and development. “Our core is to bring products and services to the market that enable our partners to offer seamless and intuitive products to their clients and ultimately grow their business and product portfolios,” explains Chief Executive Officer, Daniel Millington. Offering a comprehensive range of affordable custom IT solutions, innovative security technologies and proprietary condominium security management software, Mycondolink’s fully integrated holistic service offering is designed to increase productivity and support its clients’ overall business performance. “We are constantly looking at the future needs of our clients and ensuring we react swiftly to their needs,” Daniel continues, underpinning what it is that sets the firm aside from others. “We specialise in condos and high-rise buildings only – most of our competitors service many industries. Condos and high-rise buildings are unique in their complexity and having specialists in this field is incredibly important.” Keeping on top of modern technologies, Mycondolink was one of the first to develop a communication and security software – AQUARIUS. Aquarius was developed to enhance communication between staff, property management and residents of the building. It provides for the logging of vital information in a searchable database, efficiently coordinates all facility bookings, creates and posts building memos, and provides detailed emergency procedures. Being centred in Toronto, one of the major technology hubs in the world and home to many incubators and start-ups, also helps to give Mycondolink the edge over competitors. Staying ahead of the curve is incredibly important at this time when technology has changed drastically in the past 18 months due to the pandemic, and with consumers now focusing on virtual and online services to support what was retail and customer service. “The pandemic has seen a huge demand for IT products and services with a thirst for embracing technology solutions to help reduce costs,” says Daniel, who has witnessed 300% growth over the past two quarters, which shows no signs of letting up just yet. “Our virtual concierge solution has enabled security providers to increase margins, pay staff more and reduce cost for their clients. More and more are seeing the value and we see this in particular as a major growth area as everyone looks for efficiencies.” Teamwork is the name of the game at Mycondolink and the dedicated staff base all works towards the same common cause. “Being on top of what’s next it’s just part of our DNA,” he enthuses. “We get a kick out of being first in bring to market new and innovative products and services.” Contact: Daniel Millington Company: Mycondolink Web Address: www.mycondolink.com Apr21074 Mycondolink specialises in providing technology, IT services and security management software to high-end residential condominiums. In the wake of it being awarded a double-whammy of accolades, including Best Condominium IT & Security Products Company North America and Most Innovative Building Operations & Security Solution: Virtual Concierge, we speak to CEO Daniel Millington about how the firm has fared during the pandemic.

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