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Nlighten.

Best Customer Experience Management Company - South Africa

Small Business Awards

Winner. Winner

Nlighten

Best Customer Experience Management Company - South Africa

By accurately measuring your customer’s journey, we lay the foundation for an exceptional customer experience, which is the winning formula for a competitive edge. Our qualified team of CX specialists generate latest insights and market intelligence to help inform investment decisions for business success on African shores.

The heart of our service lies in empowering businesses with the tools needed to create enhanced customer experiences, and ultimately increase footprint and bottom line. With a combination of expert research, practical strategy, and bespoke training – nlighten provide the blueprint to creating memorable customer service.

We build robust action focussed CX strategies and use cutting-edge design thinking principles to transform the way customers interact with a brand.

From small companies to established businesses – our spectrum covers the IT, financial, hospitality, training, services, and retail sectors.

With nlighten’s CEO listed as a 2020 top CX global thought leader, your business is in good hands.

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