Keystone Talent Bank: Unlock Smarter, Safer Staffing  

Casual employment is on the rise, offering employers and employees alike a flexible, dynamic approach to work. Reshaping the ways in which people work and businesses operate, the emergence of casual employment reflects changing economic needs and an evolving work culture. In the wake of such developments, however, businesses across the country are now challenged with the task of acquiring and hiring the top talent from an increasingly in-demand talent pool. Keystone Employment Group is a company seeking to meet this growing need, providing organisations with the necessary online tools for hiring and managing casual workers. We spoke with Malcolm Paice below, Managing Director of Keystone Employment Group, as the company is recognised in the Corporate Excellence Awards 2025.

Located in London, Keystone Employment Group is a leading provider of workforce management software and contingent worker solutions in the UK, on a mission to aid organisations in shifting away from manual processes, costly recruitment agencies, and non-compliant workflow processes. For more than a decade, the company has remained dedicated to this mission, utilising people and technology to deliver world-class solutions to organisations desperately in need of optimised casual employee management processes.

In response to this rising demand, Keystone Employment Group has developed Keystone Talent Bank, an award-winning platform providing organisations with a comprehensive suite of online tools for hiring and managing casual workers. The platform is used in some of the largest organisations with complex requirements for managing casual workers, aiding them with a variety of tasks – from talent acquisition and hiring to digital timesheets, pay controls, worker compliance, and payroll solutions.

Talent Bank provides a whitelabel service, meaning that each client’s branding, requirements, and values are upheld through the powerful recruitment and managing solution. The platform is hosted in the cloud with Amazon Web Services, ensuring that talent pools are available any time of day from anywhere in the world, safely and securely in an ISO207001 compliant environment. The platform is also fully ISO90001 Quality Management Certified, ISO14001 Environmental Management Certified, and holds Cyber Essentials accreditation.

In the employment industry, compliance and control are paramount. Keystone Employment Group understands this well, and works hard to ensure that casual workers are hired in an assured manner. Passports, visas, and supporting documents can be uploaded directly to a worker’s profile, and no worker is allowed to work until their ID checks have been completed. Hard controls are in place to prevent non-compliant working, and a full audit trail of all actions and automated safeguards ensures that organisations remain compliant and auditable across the process.

Once employees are hired, working hours can be managed with smart online timesheets that aggregate working hours across multiple work assignments, with enough intelligence to manage term-time rules for students in and out of term-time. Hiring managers can conveniently approve timesheets from anywhere on any device, mitigating the need for paper timesheets, spreadsheets, and missed deadlines. What is more, with capabilities to integrate directly with payroll and finance systems, Talent Bank takes care of the payroll in its entirety and saves clients further time and money.

Talent Bank has served a wide range of clients since its inception, adapting and evolving with every instance as no two clients are ever the same, and neither are their needs. At its core, the platform offers an unrivalled feature set that has been carefully curated specifically for Keystone Employment Group’s client base – ensuring that each element of the platform is designed to meet and solve a real pain point. Compliant, convenient, and cost-effective, Talent Bank has attracted the attention of large organisations hailing from a variety of sectors, including numerous universities and educational institutions, Procurement for Housing, G-Cloud, and the NHS.

Shining bright in a complex market, Talent Bank has risen to stand as a leader in casual work management. To those seeking to achieve similar success, Malcolm advised: “Understand your market; understand the end users and understand what problems you are solving for them. It sounds obvious and simple, but when you are starting a business, these things can take time to figure out. Lots of tech businesses have spent a large amount of time building products they think will work, but they have not spent enough time understanding what the end users actually need. The disconnect between what you are building and what the client actually needs has plagued all forms of businesses for decades.”

Recently, Keystone Employment Group demonstrated its prowess when undertaking a project with the University of London. The company deployed a solution for the university that has dramatically improved their solution for engaging academic contractors, bringing an entirely novel approach to employment for the sector. A master in this field, Keystone Employment Group served as a vital partner for the University of London – not only aiding the organisation in talent acquisition but also significantly contributing toward improved education through the curation of the region’s top academic talents.

Of the solution’s success, the Project Lead commented: “Our experience of working with the Keystone team has really been a positive one. Complex technical implementations can sometimes fill people with dread, but Keystone’s deep understanding of higher education and the challenges we needed to fix really helped us get to a transformative solution that benefits our internal teams, our Programme Managers, and the Academic Contractors.”

Keystone Employment Group’s sustained success can not only be attributed to its exceptional market understanding, but also to the dedicated employees driving its mission. Of course, Keystone Employment Group understands the instrumental role that the workforce plays in the prosperity of any company and so works hard to maintain a small team of hardworking professionals – all working towards one shared goal of excellence.

“You can have the world’s greatest tech, but it is nothing without the team to deliver it and continuously stay focused on how we can improve the working lives of our customers,” Malcolm shared. “Our team are consistently cited as the main reason our customers stay with us. The culture we have developed – small enough to care, big enough to deliver excellence – really applies in our case. Being a small company allows us to be agile and make sure that there are no weak links in our customer’s relationship with us – that has been crucial to our success.” 

This team has served as the primary driving force behind Keystone Employment Group and the successful integration of Talent Bank across the UK’s main sectors. While the platform’s exceptional reception has been an exciting development for the company, it also marks one of the most challenging and busy periods for the team. Many universities are facing financial pressure and are now turning to Talent Bank to drive down the cost of hiring contingent workers – especially those who were previously supplied by employment agencies. Now, the Keystone Employment Group team is working hard to meet the rising demand for its superior services.

“It has been a nice problem to have – incredibly high demand focussed over a relatively short time frame,” Malcolm told us. “Our solution makes it simpler, faster, and much lower cost, so we have found that demand has quadrupled in the last 12 months, meaning that we have to manage multiple concurrent deployments. It is a challenge, but we have embraced it.”

Meeting and exceeding this demand will be the primary focus for Keystone Employment Group as it continues to scale over the upcoming year. The last five years have seen Talent Bank – and thus Keystone Employment Group itself – change considerably, and the company believes that the next five years will be no different.

Looking ahead, Keystone Employment Group plans to continue making Talent Bank well-suited to a wider range of workers. This has been an initiative that the company has seen previous success in and now possesses the expertise and ability to expand upon that success. This expansion will enable Talent Bank to cater to a broader client base – with a significantly larger talent pool to pull from – as well as help the company to branch into other sectors in need of its services, such as health and social care.

The Corporate Excellence Awards are held each year to highlight and celebrate the organisations and entities committed to advancing innovation, business growth, and providing the very best products and services to clients across a broad spectrum of industries. Since its inception, Keystone Employment Group has remained committed to serving its clientele and their sectors through the deployment of tailored, client-centric solutions that directly meet, address, and solve their varying pain points.

For its unfaltering dedication to the world of casual worker acquisition and significant contributions toward advancing this field, Keystone Employment Group has been rightfully recognised as the UK’s Best Online Recruitment Solutions Provider 2025.

Contact Details

Contact: Malcolm Paice

Company: Keystone Employment Group

Web Address: www.keystone-jobs.com