Connexient MediNavTM Digital Wayfinding and Patient Experience Solution to Be Deployed at National Institutes of Health.

The National Institutes of Health (NIH) is the leading supporter of biomedical research in the world. NIH is comprised of 27 institutes, centres and divisions and is an agency of the U.S, Department of Health and Human Services (DHHS). The Clinical Centre Complex (CCC) is defined as the Warren Grant Magnuson Building (Building 10), the Ambulatory Care Research Facility (ACRF) and the Mark O. Hatfield Clinical Research Centre (CRC).

The mission of the NIH is to uncover new knowledge that will lead to better health for everyone, to seek fundamental knowledge about the nature and behaviour of living systems and the application of that knowledge to enhance health, lengthen life, and reduce illness and disability. The NIH accomplishes that mission by conducting research in its own laboratories; supporting the research of non-Federal scientists in universities, medical schools, hospitals, and research institutions; helping in the training of research investigators; and fostering communication of biomedical information.

Mark Green, CEO of Connexient, the leading provider of Enterprise Indoor Mapping, Navigation and Indoor Location-based Services has announced that the National Institutes of Health has selected Connexient’s MediNavTM Digital Wayfinding and Patient Experience solution for its Clinical Centre Complex on the NIH Campus in Bethesda, MD. The Centre consists of 3.5 million square feet of mixed occupancy space in three congruent buildings on the NIH campus and is comprised of a clinical, laboratory, and administrative space with 240 inpatient beds, 82 day-hospital stations and 15 outpatient clinics and more than 5,000 rooms.

MediNavTM features a native application for iPhone and Android smartphones, which provides patients and visitors with compelling Indoor Maps, Turn-by-Turn directions, Physician Lookups, and Location-based Content. This is complemented by an all-screens Digital Wayfinding solution for arriving visitors and patients encompassing Web, Mobile Web, Kiosks and Digital Signage.

Mark Green, the CEO of Connexient, said: “We are honoured and excited to be selected by the National Institutes of Health for this important project. This will be the largest deployment of Indoor Navigation and Enterprise Location-based Services to date for Connexient – and to our knowledge at any site in the United States. The NIH has a clear vision to leverage our capabilities to not only solve immediate Patient and Visitor Experience pain points, but push forward on addressing a broad range of challenges in Enterprise operations.”

MediNav™ for Healthcare

MediNav™ is a comprehensive multi-channel Patient Experience Solution for Hospitals and Healthcare Networks focused on key areas of need.

– Digital Wayfinding: Helping patients, visitors and staff get to where they are going with an intuitive Google-like navigation experience.

– Patient Communications: Providing a convenient, one-touch directory and HIPAA-compliant communication tool that is in the patient’s pocket and on their coffee table.

– Hospital and Health Content and Information: Enabling Hospitals and Healthcare Networks to deliver targeted, relevant and useful content and information.

– Location Analytics. Rich location-based tracking, reporting and analytics.

Unlike many Wayfinding solutions, MediNav™ provides one integrated solution and consistent UI across Mobile, Web, Kiosks and Digital Signage to ensure that patients and visitors can access vital information any time and anywhere.